
How the share of voice is calculated
Share of Voice is calculated as:How does share of voice differ from visibility
Visibility measures how often a brand is mentioned in AI answers, while SoV tells you how often your brand is mentioned compared to all of your tracked competitors. For example:- Visibility: If your brand is mentioned in 4 of 10 chats, your visibility is 40%.
- SoV: If your brand is mentioned 4 times in 10 chats and your competitor is mentioned 12 times, your share of voice is 25%
(4 / (4 + 12) x 100).
Why the share of voice score matters
Brand recognition
SoV score directly reflects:- How influential your brand is in your industry.
- Your brand’s presence in AI answers compared to your competitors.
- The strength of your overall market authority.
Competitive advantage
Higher SoV means:- You’re more likely to be the main focus of conversation in chats than competitors.
- AI models prioritize mentioning your brand more often than competitors.
- You are seen as having stronger market authority.
Strategic insights
SoV analysis helps you:- Understand your brand’s market influence.
- Identify where you are lacking authority as a brand.
- Track improvements in brand authority over time.
Related metrics
Visibility Score
Understand how often your brand is mentioned in AI responses.
Sentiment
Learn how the tone of your brand mentions affects your overall performance.
