> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peec.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Managing your projects
[Watch "Managing your project for agencies" on YouTube](https://youtu.be/cV3u43Pittg)
Managing your client projects doesn’t have to be complicated. In Peec, you can easily track, adjust, delete, create, and perform other actions on your client projects under the **Projects tab**. Whether a client needs more tracking capabilities or you need to create a new space for a newly onboarded client, everything can be done here.
## Creating Projects
In the Projects tab, you can easily create both **customer** and **pitch** projects in just a few clicks. Whether you’re setting up a new project for a new client or creating one for a prospect who is interested but not yet ready to commit, both project types can be created quickly and easily.
### Creating a customer project
To create a customer project:
1. Navigate to **Projects** in the side panel
2. Click **Add new project**
3. Select **Customer project** from the modal
4. Fill in the required information
5. Select the number of prompts that you wish to track (the summary will automatically adjust based on your changes to reflect the amount of credits needed)
6. Select the models that you want to run
7. Click on **Continue**
### Creating a pitch project
To create a pitch project:
1. Navigate to **Projects** in the side panel
2. Click **Add new project** in the top-left corner or at the top-right of the projects table
3. Select **Pitch project** from the modal
4. Enter the relevant details
5. Click **Add pitch project**
## Adjusting your client projects
In the Projects tab, you can easily adjust tracking settings, such as the number of prompts and the models, for each project individually, as well as edit each project's details.
### Changing prompt limit (Max. Prompts)
You can easily adjust how many prompts each project track should have in the **Projects tab** using the project table.
To do this:
* Navigate to the **Projects tab** and locate the project you want to adjust
* Click the box next to the active prompt (in the **Active / Max Prompts** column)
* Enter a new value that is allowed within your credit limit
* Click anywhere else on the screen to save the changes
The credits used column will increase in credits as soon as you increase the number of prompts in your project. If you don’t use all allocated prompts for a project, your used credits will be lower than your assigned credits.
Use this information to optimize your usage and identify where you can reduce prompt limits, freeing up credits for other projects.
### Changing AI models
You can choose which AI models you want to track for a given project. You're not locked into tracking all prompts across all models if that's not something you need.
If one client only requires tracking visibility on ChatGPT, while another needs comprehensive coverage across all three platforms, you can choose which AI models to run for each project. You can adjust this in the **Projects** table as well:
* Navigate to the **Projects** tab in the sidebar
* Find the project you want to update
* Select the **Models** box in the project to open up the selector modal
* Switch models or turn off the ones you don’t need
* Click **Update**
The system will automatically either assign more credits or free up credits from the project to your overall credit pool.
### Converting pitches to customer projects
If you have a pitch project that you would like to start tracking on a daily basis for one of your clients, you can easily convert it into a customer project in a few simple clicks.
To convert the pitch project:
* Navigate to the **Projects** tab in the side panel
* At the top-left of the table, click on **Pitch**
* Locate the project you wish to convert
* Click on the three dots at the far right of the table
* Click on **Convert to customer**
You will then be prompted to adjust the project settings, such as models and the exact number of prompts that you would like to track.
### Download chats
If you are looking to download a full data set of all chats that have been generated so far for your project, you can also do this in the **Projects tab**.
To download the chats:
* Navigate to the **Projects tab** in the side panel
* Click on the three dots at the far right
* Click on **Export Chats**
* From there, a model will open, and you can click on **Generate Export**
## Pausing your project
You can pause a client project when you no longer need to track it continuously, but still want to keep it. You can still review the data and resume it later.
Pausing a project stops all prompts within it, meaning that the project will not collect any data until it is resumed. Any data that would have been collected during the pause cannot be recovered, so be sure before pausing a project. Once the project is resumed, prompts will resume running, and new data will appear.
The allocated credits will no longer count toward your limit and can be reassigned to other projects. When you resume, you will need to re-allocate credits.
You can pause a project by:
* Clicking on the three dots for the project you wish to pause
* Click on **Pause Project** and confirm your choice
To resume it, simply:
* Click once again on the three dots
* Click on **Resume Project**
* Make sure you have the required prompts available, and click on **Resume**
## Monitoring credit usage and allocation
Regularly checking your credit usage helps you stay ahead of capacity limits and make the most of your plan.
**What to check:**
* **Total allocation vs. available capacity:** Check your **Projects** tab to see whether you're approaching your credit limit or have room for more customer projects, AI models, or prompts.
* **Per-project allocation:** Check whether each client receives sufficient tracking to deliver meaningful insights and identify those that are underutilizing their allocated prompts.
**When to reallocate:**
* A client engagement is ending
* A high-priority client needs expanded coverage
* You onboard a new client
### How to upgrade your plan
As your agency grows or clients’ needs change, you can adjust your total credit capacity by upgrading or downgrading your plan. Moving between tiers is straightforward and gives you immediate access to your new credit allocation and project slots.
You can easily upgrade your plan via the **Billings** page:
1. Navigate to the **Billings** page in the side panel.
2. Select the plan you want to upgrade to.
3. Complete the checkout flow.
Your existing client projects and data remain intact when you change tiers. The only difference is that your total credit capacity and available project slots adjust to match your new plan.
### How to downgrade your plan
Contact [support@peec.ai](mailto:support@peec.ai) to find the best solution for downgrading your plan.
**Note:** Upgrades are always prorated by day. This means you only pay for the days you're in the new subscription tier.
Downgrades happen at the end of your current billing cycle.
### Creating a pitch project
To create a pitch project:
1. Navigate to **Projects** in the side panel
2. Click **Add new project** in the top-left corner or at the top-right of the projects table
3. Select **Pitch project** from the modal
4. Enter the relevant details
5. Click **Add pitch project**
## Adjusting your client projects
In the Projects tab, you can easily adjust tracking settings, such as the number of prompts and the models, for each project individually, as well as edit each project's details.
### Changing prompt limit (Max. Prompts)
You can easily adjust how many prompts each project track should have in the **Projects tab** using the project table.
To do this:
* Navigate to the **Projects tab** and locate the project you want to adjust
* Click the box next to the active prompt (in the **Active / Max Prompts** column)
* Enter a new value that is allowed within your credit limit
* Click anywhere else on the screen to save the changes
The credits used column will increase in credits as soon as you increase the number of prompts in your project. If you don’t use all allocated prompts for a project, your used credits will be lower than your assigned credits.
Use this information to optimize your usage and identify where you can reduce prompt limits, freeing up credits for other projects.
### Changing AI models
You can choose which AI models you want to track for a given project. You're not locked into tracking all prompts across all models if that's not something you need.
If one client only requires tracking visibility on ChatGPT, while another needs comprehensive coverage across all three platforms, you can choose which AI models to run for each project. You can adjust this in the **Projects** table as well:
* Navigate to the **Projects** tab in the sidebar
* Find the project you want to update
* Select the **Models** box in the project to open up the selector modal
* Switch models or turn off the ones you don’t need
* Click **Update**
The system will automatically either assign more credits or free up credits from the project to your overall credit pool.
### Converting pitches to customer projects
If you have a pitch project that you would like to start tracking on a daily basis for one of your clients, you can easily convert it into a customer project in a few simple clicks.
To convert the pitch project:
* Navigate to the **Projects** tab in the side panel
* At the top-left of the table, click on **Pitch**
* Locate the project you wish to convert
* Click on the three dots at the far right of the table
* Click on **Convert to customer**
You will then be prompted to adjust the project settings, such as models and the exact number of prompts that you would like to track.
### Download chats
If you are looking to download a full data set of all chats that have been generated so far for your project, you can also do this in the **Projects tab**.
To download the chats:
* Navigate to the **Projects tab** in the side panel
* Click on the three dots at the far right
* Click on **Export Chats**
* From there, a model will open, and you can click on **Generate Export**
## Pausing your project
You can pause a client project when you no longer need to track it continuously, but still want to keep it. You can still review the data and resume it later.
Pausing a project stops all prompts within it, meaning that the project will not collect any data until it is resumed. Any data that would have been collected during the pause cannot be recovered, so be sure before pausing a project. Once the project is resumed, prompts will resume running, and new data will appear.
The allocated credits will no longer count toward your limit and can be reassigned to other projects. When you resume, you will need to re-allocate credits.
You can pause a project by:
* Clicking on the three dots for the project you wish to pause
* Click on **Pause Project** and confirm your choice
To resume it, simply:
* Click once again on the three dots
* Click on **Resume Project**
* Make sure you have the required prompts available, and click on **Resume**
## Monitoring credit usage and allocation
Regularly checking your credit usage helps you stay ahead of capacity limits and make the most of your plan.
**What to check:**
* **Total allocation vs. available capacity:** Check your **Projects** tab to see whether you're approaching your credit limit or have room for more customer projects, AI models, or prompts.
* **Per-project allocation:** Check whether each client receives sufficient tracking to deliver meaningful insights and identify those that are underutilizing their allocated prompts.
**When to reallocate:**
* A client engagement is ending
* A high-priority client needs expanded coverage
* You onboard a new client
### How to upgrade your plan
As your agency grows or clients’ needs change, you can adjust your total credit capacity by upgrading or downgrading your plan. Moving between tiers is straightforward and gives you immediate access to your new credit allocation and project slots.
You can easily upgrade your plan via the **Billings** page:
1. Navigate to the **Billings** page in the side panel.
2. Select the plan you want to upgrade to.
3. Complete the checkout flow.
Your existing client projects and data remain intact when you change tiers. The only difference is that your total credit capacity and available project slots adjust to match your new plan.
### How to downgrade your plan
Contact [support@peec.ai](mailto:support@peec.ai) to find the best solution for downgrading your plan.